Zoom Contact Center CTI Extension icon

Zoom Contact Center CTI Extension

by Zoom Communications, Inc. · zoom.us · Communication
Established publisherManifest V3 Free
View in Chrome Web Store Data as of 15 Oct 2026

This extension resolves issues with Zoom Contact Center in multi-tab scenarios due to the browser’s third-party storage policy.

Users
10K
0 in 30 days
Rating
4.5 / 5
unchanged in 30 days
Ratings
2
0 in 30 days
Store rank
#9,858
#8,524 among extensions
Version
1.0.3
updated 3 Nov 2025

Users

monthly, 2 years
05,00010KNov 2024Nov 2025Oct 2026
Latest, 15 Oct 2026: 10,000 usersMove the mouse over the chart for any month

Ratings count

monthly, 2 years
012Nov 2024Nov 2025Oct 2026
Latest, 15 Oct 2026: 2 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About Zoom Contact Center CTI Extension

The Zoom Contact Center for CRM browser extension allows for communication between the Zoom Contact Center CTI embedded in a CRM and its WebRTC communication window that is opened. This allows for a better multi-tab experience within the browser for CRM windows.

Growth

WindowUsersChangeRatingsRating
7 days0+0.0%00.00
30 days0+0.0%00.00
6 months0+0.0%+1−0.50
1 year+2,000+25.0%+1−0.50

Chrome Web Store search rankings

Where Zoom Contact Center CTI Extension appears when people search the store, with the 30 day change
Search phrasePosition30 days
contact#17+7
zoom#23+2

Version history

4 versions recorded
1.0.33 Nov 2025
1.0.222 Mar 2025
1.0.127 Dec 2024
1.014 Nov 2024

Details

Category
Communication
First seen
14 Nov 2024
Size
29 KB
Languages
en
Pricing
Free
Privacy policy
zoom.us
Support
support.zoom.com
Extension ID
injnkmmecojnjiiojgfgonihjpejklik

Permissions and risk

Low riskimpact 2, likelihood 1
Permissions
tabsstoragealarms

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