Tiquette Buddy: AI Reply Assistant for Gorgias

Tiquette Buddy lives inside Gorgias and writes your customer support replies for you. Click the Buddy button in the reply toolbar, pick your brand, add optional guidance — "keep it brief" or "offer a refund" — and hit Generate. Buddy reads the full ticket thread and searches the web for up-to-date product info to draft a reply you'd actually want to send, in seconds. Free plan includes 10 drafts per month — no credit card required. Pro unlocks 500 drafts per month and multi-brand tone profiles for $9/month, perfect for agencies and stores managing multiple brands.