SwiftCX: Agent Performance Management icon

SwiftCX: Agent Performance Management

by SwiftCX · swiftcx.com · Workflow & Planning
Established publisherManifest V3 Free
View in Chrome Web Store Data as of 16 Oct 2026

SwiftCX makes it easy to run your contact center by leveraging no-code automation to bring key operational insights where you are.

Users
290
+35 in 30 days
Rating
5.0 / 5
unchanged in 30 days
Ratings
3
0 in 30 days
Store rank
#55K
#46K among extensions
Version
2.2.9.0
updated 6 Aug 2026

Users

monthly, 3 years
60198336Nov 2023May 2025Oct 2026
Latest, 16 Oct 2026: 290 usersMove the mouse over the chart for any month

Ratings count

monthly, 3 years
023Nov 2023May 2025Oct 2026
Latest, 16 Oct 2026: 3 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About SwiftCX: Agent Performance Management

This is an extension for SwiftCX customers to allow their agents to view their performance metrics within the chrome browser quickly, capture insights and assist them with their work

Growth

WindowUsersChangeRatingsRating
7 days−1−0.3%00.00
30 days+35+13.7%00.00
6 months+50+20.8%00.00
1 year+22+8.2%00.00

Chrome Web Store search rankings

Where SwiftCX: Agent Performance Management appears when people search the store, with the 30 day change
Search phrasePosition30 days
performance#52+9

Version history

44 versions recorded
2.2.9.06 Aug 2026
2.2.8.01 Jul 2026
2.2.6.024 Apr 2026
2.2.3.020 Apr 2026
2.2.2.018 Feb 2026
2.2.1.017 Feb 2026
2.1.0.010 Dec 2025
1.7.17.030 Oct 2025

Details

Category
Workflow & Planning
First seen
19 Nov 2023
Size
200 KB
Languages
en
Pricing
Free
Privacy policy
swiftcx.com
Extension ID
niemdlfgjommohafbhjnffedonbjmijo

Permissions and risk

Moderate riskimpact 3, likelihood 2
Permissions
tabsactiveTabalarmsstoragecookiessidePanel
Site access
https://app.swiftcx.com/*https://*.napps.swiftcx.com/*https://sse.portal.swiftcx.com/*

Alternatives to SwiftCX: Agent Performance Management

Extensions that rank for the same store searches or share the Workflow & Planning category, ordered by users
Lighthouse1M users · 4.2 ★ · 334 ratings WAVE Evaluation Tool700K users · 3.9 ★ · 161 ratings Adobe Acrobat: PDF edit, convert, sign tools346M users · 4.4 ★ · 64,102 ratings Application Launcher For Drive (by Google)99M users · 2.6 ★ · 2,180 ratings AdBlock — block ads across the web65M users · 3.9 ★ · 290,288 ratings Chrome Remote Desktop41M users · 3.8 ★ · 2,968 ratings Adblock Plus - free ad blocker40M users · 3.9 ★ · 188,120 ratings Microsoft Single Sign On37M users · 1.3 ★ · 1,004 ratings