This extension is specifically designed for IT teams utilizing the Autotask platform.
Features
AI Assistant — Summarize tickets…
Users
38
−1 in 30 days
Rating
5.0 / 5
unchanged in 30 days
Ratings
3
0 in 30 days
Store rank
#120K
#100K among extensions
Version
3.0.0
updated 5 Mar 2026
Users
monthly, 2 years
Latest, 20 Oct 2026:38 usersMove the mouse over the chart for any month
Ratings count
monthly, 2 years
Latest, 20 Oct 2026:3 ratingsMove the mouse over the chart for any month
The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.
About Support Tools
This extension is specifically designed for IT teams utilizing the Autotask platform.
Features
AI Assistant — Summarize tickets and clean up note formatting using ChatGPT, Gemini, or Claude. Requires your own API key.
Response Templates — Create reusable email templates with dynamic variables like ${loggedinUser}, ${ticketPriority}, ${currentDate}, and more.
Password Generator — Generate secure, customizable passwords.
TOTP Generator — Create TOTP keys in both Hex and Base32, useful for Duo Security and IT Glue.
Incognito URL Rules — Automatically open specified URLs (e.g. Azure, Microsoft 365, Google Admin) in incognito mode.
Datto RMM Enhancements — OTP injection in the RMM remote session sidebar, True Stretch for remote sessions and cache IT Glue passwords.
Growth
Window
Users
Change
Ratings
Rating
7 days
−1
−2.6%
0
0.00
30 days
−1
−2.6%
0
0.00
6 months
−3
−7.3%
0
0.00
1 year
+10
+35.7%
0
0.00
Chrome Web Store search rankings
Where Support Tools appears when people search the store, with the 30 day change