ReviewLenz — Trustpilot Review Intelligence

ReviewLenz turns Trustpilot reviews into structured business intelligence in minutes. Sign in with Google to keep your scan history and unlocked reports available across extension reinstalls. HOW IT WORKS 1. Sign in securely with your Google account 2. Navigate to any brand's Trustpilot review page 3. Click the ReviewLenz icon — it detects the brand automatically 4. Choose your time range: last 1, 2, 3, 6, 12 months or all time 5. Start the scan — reviews are collected through your logged-in browser session 6. AI analysis runs and your full report opens in a new tab WHAT YOU GET Overview and metrics — Sentiment breakdown (positive / neutral / negative) — Net Promoter Score estimate with improvement advice — Rating timeline chart — hover any point to preview the review — Rating distribution breakdown Theme analysis — 5-7 positive and negative themes ranked by frequency — Real customer quotes for each theme — Urgency flags on negative themes with specific fix suggestions — Customer language phrases extracted verbatim Strategic insights — Quality dimensions scored 0-10 with trend indicators — Prioritised 5-step action plan with impact, effort, and timeframe — Customer segments with tailored opportunities — Trend analysis showing if sentiment is improving or declining Competitor intelligence — 5 direct competitors identified from review patterns and brand context — Strengths, weaknesses, and customer switch risk for each — Market positioning analysis — Whitespace opportunities your brand can exploit Creative directions — 5 ad hooks and angles with headlines, body copy, and CTAs — Objection-handling ad concepts based on negative reviews — Competitor positioning angles — Testimonial ad ideas using real customer quotes — Content series suggestions for social media — Live ads from Meta Ad Library for the brand and competitors — Ads sorted by longest running (proxy for best performing) ADDITIONAL FEATURES — AI chat built into the report — ask follow-up questions in plain English — Date range filtering — analyse only recent reviews or full history — Live progress on the toolbar badge while scanning — Server-backed scan history linked to your Google account — Previously unlocked reports remain available after reinstalling the extension — PDF export of the full report PRICING — Your first completed report is free — Later scans are completed, but the result preview stays blurred until unlocked — The unlock price is calculated from the number of reviews analysed — Successful purchases are linked to your Google account so access can be restored PRIVACY — Reviews are collected through your own logged-in Trustpilot session — Google account details and report history are stored securely to maintain access across reinstalls — We do not sell user data or use it for unrelated advertising — Analysis is processed securely and is not shared for unrelated purposes — Full privacy policy at doreviews.site/privacy-extension.html REQUIREMENTS — A Google account for sign-in, history, and purchase restoration — A Trustpilot account (free) — you must be logged in for review collection — Works best on Chrome desktop