HP Support Assistant for ChromeOS icon

HP Support Assistant for ChromeOS

by HP Inc · Workflow & Planning
Manifest V3 Free
View in Chrome Web Store Data as of 15 Oct 2026

HP Support Assistant allows the customer to maintain their device health, find troubleshooting options, and contact support.

Users
10K
0 in 30 days
Rating
3.0 / 5
unchanged in 30 days
Ratings
21
0 in 30 days
Store rank
#9,076
#7,775 among extensions
Version
1.10.1
updated 27 Aug 2024

Users

monthly, 3 years
2,0006,00010KAug 2023Apr 2025Oct 2026
Latest, 15 Oct 2026: 10,000 usersMove the mouse over the chart for any month

Ratings count

monthly, 3 years
11121Aug 2023Apr 2025Oct 2026
Latest, 15 Oct 2026: 21 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About HP Support Assistant for ChromeOS

HP Support Assistant Chrome OS is HP's official simple and user-friendly customer support app that provides various diagnostic tools and many different support options for HP Chrome devices. With this extension, you can experience the app via the URL (listed below), launch the experience as an application, and pin the application to your Chrome taskbar. This application allows you to access real-time health information on your device by running in-app diagnostic tools. These diagnostic tools allow you to check your statuses such as your battery state, your system memory state, your CPU (Central Processing Unit) state, and more. The battery test allows you to gain insights into the health of your battery to determine if your power source is charging at the rate optimally. The system memory diagnostic tool allows you to monitor your memory health. HP Support Assistant also makes it easy to access your warranty information while providing customer support options based on your geographic location. You can also create and manage your support cases. If you are having trouble with your device and would like to get guided troubleshooting the automated Virtual Assistant is available for you at all times. HP Support Assistant Chrome OS is available on most Chrome devices. However, if you are seeing an incompatibility message, please click here to learn more: https://support.hp.com/us-en/document/c08206157 HP Support Assistant Chrome OS Requirements: • Must be using OS Version - M99 or later • Chrome Device • Chrome Browser Once you have downloaded the extension. Launch the official application here: https://hpcs-appschr.hpcloud.hp.com/ HP Support Assistant is also available for Windows and Mobile devices. Check out our support page for more information: https://support.hp.com/us-en/help/hp-support-assistant

Growth

WindowUsersChangeRatingsRating
7 days0+0.0%00.00
30 days0+0.0%00.00
6 months0+0.0%+2+0.11
1 year0+0.0%+10.00

Chrome Web Store search rankings

Where HP Support Assistant for ChromeOS appears when people search the store, with the 30 day change
Search phrasePosition30 days
support#3−2
assistant#33+17
launch#98−53

Version history

11 versions recorded
1.10.127 Aug 2024
1.9.313 Jun 2024
1.9.212 Jun 2024
1.9.16 Jun 2024
1.8.412 Mar 2024
1.7.418 Sep 2023
1.6.425 Jul 2023
1.3.18 Mar 2023

Details

Category
Workflow & Planning
First seen
4 Jun 2022
Size
56 KB
Languages
de, en, en-US, nl, tr, da, et, es
Pricing
Free
Extension ID
alnedpmllcfpgldkagbfbjkloonjlfjb

Permissions and risk

Minimal riskimpact 0, likelihood 2
Permissions
os.diagnosticsos.telemetryos.telemetry.serial_number

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