Desktop companion app for Dynamics 365 Contact Center icon

Desktop companion app for Dynamics 365 Contact Center

by Microsoft Corporation · Communication
Manifest V3 Free
View in Chrome Web Store Data as of 15 Oct 2026

Enables Copilot Service Workspace app to communicate with Desktop companion app for Dynamics 365 Contact Center.

Users
10K
+1,000 in 30 days
Rating
0.0 / 5
unchanged in 30 days
Ratings
0
0 in 30 days
Store rank
#10K
#8,741 among extensions
Version
1.1.0.9
updated 21 Sep 2026

Users

monthly, 15 months
2005,10010KJul 2025Mar 2026Oct 2026
Latest, 15 Oct 2026: 10,000 usersMove the mouse over the chart for any month

Ratings count

monthly, 15 months
001Jul 2025Mar 2026Oct 2026
Latest, 15 Oct 2026: 0 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About Desktop companion app for Dynamics 365 Contact Center

Desktop companion application for Dynamics 365 Contact Center delivers enhanced reliability for voice conversations by maintaining call connections even when the browser app refreshes or crashes. This standalone solution significantly reduces connection latency while providing valuable visibility into client-side resource consumption and device troubleshooting capabilities.

Growth

WindowUsersChangeRatingsRating
7 days0+0.0%00.00
30 days+1,000+11.1%00.00
6 months+6,000+150.0%00.00
1 year+9,000+900.0%00.00

Chrome Web Store search rankings

Where Desktop companion app for Dynamics 365 Contact Center appears when people search the store, with the 30 day change
Search phrasePosition30 days
desktop#6+7
program#16+1
contact#32+16
microsoft#65+8

Version history

7 versions recorded
1.1.0.921 Sep 2026
1.1.0.813 Jul 2026
1.1.0.720 Apr 2026
1.1.0.623 Jan 2026
1.1.0.512 Dec 2025
1.1.0.410 Sep 2025
1.1.0.114 Jul 2025

Details

Category
Communication
First seen
14 Jul 2025
Size
417 KB
Languages
de, en, id, ms, nl, vi, tr, ca
Pricing
Free
Extension ID
kejpacmiikcnjccejioofncknckcpcpa

Permissions and risk

Moderate riskimpact 2, likelihood 2
Permissions
nativeMessagingoffscreen

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