Crossword lets shoppers discover products, get support, and handle returns — all without leaving your website.
Users
63
+16 in 30 days
Rating
5.0 / 5
+5.00 in 30 days
Ratings
3
+3 in 30 days
Store rank
#99K
#82K among extensions
Version
1.1.0.599
updated 14 Oct 2026
Users
monthly, 4 months
Latest, 15 Oct 2026:63 usersMove the mouse over the chart for any month
Ratings count
monthly, 4 months
Latest, 15 Oct 2026:3 ratingsMove the mouse over the chart for any month
The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.
About Crossword
Crossword is AI assistant that helps shoppers discover products, get support, and handle returns — all without leaving your website.
• Product discovery — shoppers find what they need through natural conversation, with page-aware context.
• Instant support — answers questions in real time, right on the page.
• Returns made easy — guides customers through returns without sending them elsewhere.
Crossword runs directly on your configured site, so help is always one click away.