CRM Tools for CleverTap

CRM Tools for CleverTap adds powerful productivity features for CRM teams directly on the CleverTap dashboard — no external login required. ────────────────────────────── 🗂 USER PROPERTIES ────────────────────────────── • Sort properties A–Z or drag-and-drop to custom order • Group properties with custom labels and colors • Filter by group in full-screen Expand view • Copy button next to each property value (clipboard) • Import/Export config as JSON to share with teammates • Config saved per CleverTap project automatically ────────────────────────────── 📋 ACTIVITIES TAB ENHANCER ────────────────────────────── • Filter events by name (multi-select), date range, or keyword • Advanced filter: Key + Operator + Value, AND/OR mode • Table view — each event shown as a readable row with attribute chips • Click any value to copy it instantly • Column sort by Time or Event name • Load history: 1 month up to All Time in one click • Export Excel by Event (default) — one sheet per event + Index sheet • Export Wide CSV from the dropdown menu (UTF-8 / Thai supported) • Filters remembered across navigation (sessionStorage) ────────────────────────────── 🐰 RABBIT POINTS WIDGET ────────────────────────────── • Live Active Points on the profile page (Wallet ID auto-maps Prod / Non-Prod) • Optional Wallet ID override in Popup → Data (Save / Use auto) • One-click Ledger button — opens User Ledger and auto-fills Identity • One-click Txn button — opens Transactions and auto-fills jId ────────────────────────────── 🔗 BACKOFFICE QUICK LINKS ────────────────────────────── Shown when the profile has SSO_ID — buttons under the EXT badge: • Env dropdown: Prod or UAT (remembered) — switches SSO / RR hosts • SSO BOF — open SSO Backoffice for the user • RR Member — Member / Partner Loyalty log • RR LINEPay — Txn detail / BTS Trip • Package — open Package page, auto-fill SSO ID + Search • Coupon — open Coupon page, auto-fill SSO ID + Search Prod hosts: backoffice-sso / rr-backoffice UAT hosts: uat-backoffice-sso / uat-rr-backoffice ────────────────────────────── 🎨 11 COLOR THEMES ────────────────────────────── ☀️ Light · 🌙 Dark · 🌌 Midnight · 🍂 Warm · 🧛 Dracula 🌿 Forest · 🌊 Ocean · 🌸 Rose · 🧸 Pooh · 💙 Stitch · 🚇 BTS Theme applies across all pages and persists after reload. ────────────────────────────── 📖 USER MANUAL ────────────────────────────── Full guide (features & how-to): https://drive.google.com/file/d/1sz4n2FP6uFj60ZIEY0P81fCtZGuDHXCW/view?usp=drive_link ────────────────────────────── 📝 WHAT'S NEW — v2.6.18 ────────────────────────────── • Activities export: Excel by Event is now the default (one sheet per event + Index) • Wide CSV kept in the export menu (original one-row-per-event shape) • Backoffice Env dropdown: Prod / UAT with remembered preference • UAT hosts for SSO Backoffice and RR Backoffice (Package/Coupon auto-fill supported) Chrome Web Store version:** 2.6.19 ## Fixed - Improved Activities Load History reliability when CleverTap temporarily disables or hides the native Load More button while loading. - Added a centered Load History waiting overlay with live progress, loaded-through date, and a Stop button to reduce accidental interruptions. - Load History now distinguishes between "completed target range" and "CleverTap only loaded up to this date", so selecting a longer range no longer incorrectly reports success after only a short history window. - Reduced UI work for large Activities timelines, especially around 500+ loaded events, by skipping unnecessary row visibility updates when no filters are active. - Blocked Excel/CSV export while Load History is still running. - Added warnings before export when the current Load History run stopped, stalled, or did not reach the selected target range. - Made Excel by Event attribute columns more stable by using deterministic attribute-key ordering and preserving previously seen keys per event type in the browser. - Added load coverage metadata to the `_Index` sheet: `Loaded Through`, `Load Target`, and `Load Status`. ## Notes - If different users load different CleverTap history ranges, exported row counts may still differ. The `_Index` sheet now makes that difference visible before teams compare files. - A fully identical cross-user column schema still requires a shared central schema or everyone loading enough history to observe the same attribute keys. ────────────────────────────── ⚠️ DISCLAIMER ────────────────────────────── This extension is an unofficial internal tool. It is not affiliated with or endorsed by CleverTap Inc. All data accessed is from your own authenticated CleverTap session.