Citybook Help-Desk Addon icon

Citybook Help-Desk Addon

by Jacob Spitzer · Tools
Manifest V3 Free
View in Chrome Web Store Data as of 21 Oct 2026

Adding functionality to the ConnectWise-Manage website

Users
13
−1 in 30 days
Rating
0.0 / 5
unchanged in 30 days
Ratings
0
0 in 30 days
Store rank
#183K
#153K among extensions
Version
1.0.6
updated 3 Aug 2025

Users

monthly, 3 years
0918Jan 2024Jun 2025Oct 2026
Latest, 21 Oct 2026: 13 usersMove the mouse over the chart for any month

Ratings count

monthly, 3 years
001Jan 2024Jun 2025Oct 2026
Latest, 21 Oct 2026: 0 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About Citybook Help-Desk Addon

Adding tools to ConnectWise-Manage website for Citybook Help-Desk team. Ticket notifications: you can get windows notifications for new incoming tickets or tickets assigned to you, based on your settings. Shortcut Buttons: Buttons will be added on any service ticket to contact user with Teams/Email or connect to user's computer. Version 1.0.5 updates: Updated ConnectWise Manage URLs to v2025_1 Version 1.0.6 updates: Improve the shortcut buttons on tickets

Growth

WindowUsersChangeRatingsRating
7 days−3−18.8%00.00
30 days−1−7.1%00.00
6 months−4−23.5%00.00
1 year+3+30.0%00.00

Version history

7 versions recorded
1.0.63 Aug 2025
1.0.526 Feb 2025
1.0.41 Mar 2024
1.0.31 Feb 2024
1.0.230 Jan 2024
1.0.023 Jan 2024
1.0.123 Jan 2024

Details

Category
Tools
First seen
23 Jan 2024
Size
1.0 MB
Languages
en
Pricing
Free
Privacy policy
citybook.co.il
Extension ID
pommkblhncagcjmkgfeediaegdchkoel

Permissions and risk

Moderate riskimpact 3, likelihood 2
Permissions
tabsstoragealarmsnotificationsactiveTabscriptingwebNavigation
Site access
https://na.myconnectwise.net/*

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