Avaamo Agent Assist (Preview) icon

Avaamo Agent Assist (Preview)

by Avaamo Inc · Tools
Manifest V3 in_app
View in Chrome Web Store Data as of 21 Oct 2026

Avaamo Agent Assist (Preview) is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance,…

Users
23
−5 in 30 days
Rating
0.0 / 5
unchanged in 30 days
Ratings
0
0 in 30 days
Store rank
#148K
#123K among extensions
Version
1.17
updated 16 Jan 2025

Users

monthly, 2 years
02245Sep 2024Oct 2025Oct 2026
Latest, 21 Oct 2026: 23 usersMove the mouse over the chart for any month

Ratings count

monthly, 2 years
001Sep 2024Oct 2025Oct 2026
Latest, 21 Oct 2026: 0 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About Avaamo Agent Assist (Preview)

Avaamo Agent Assist (Preview) is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance, seamlessly integrates with CRMs and knowledge bases. Real-time analysis ensures contextually relevant information, saving time for agents and customers. Its capabilities include: 1. Live Call Transcription: Real-time, high accuracy automated live transcription for agent reference. 2. Automatic Recommendations: Real-time suggested responses and next best actions. 3. AI Knowledge Assist: Actively listens to conversations and automatically offers real-time recommendations from your knowledge bases. 4. Automation & RPA: Automates backend tasks directly from the conversation. 5. Summarization: Compresses extended conversations into brief summaries, highlighting essential details and decisions. 6. Call Tagging: Detects and emphasizes key topics and entities in conversations in real-time for a swift summary of central themes using an extensive tag library. 7. Translation: Translates conversations in real-time in several languages. This Preview version is a limited capability trial version of Avaamo Agent Assist.

Growth

WindowUsersChangeRatingsRating
7 days−1−4.2%00.00
30 days−5−17.9%00.00
6 months−2−8.0%00.00
1 year−6−20.7%00.00

Version history

10 versions recorded
1.1716 Jan 2025
1.1615 Jan 2025
1.156 Jan 2025
1.1420 Nov 2024
1.137 Nov 2024
1.1216 Oct 2024
1.119 Oct 2024
1.1030 Sep 2024

Details

Category
Tools
First seen
19 Sep 2024
Size
97 KB
Languages
en
Pricing
in_app
Privacy policy
avaamo.ai
Support
support.avaamo.com
Extension ID
hndlfafdogchfmjcaooekndjknkhjpph

Permissions and risk

Moderate riskimpact 3, likelihood 2
Permissions
storageactiveTabtabsscriptingnotifications
Site access
https://*.salesforce.com/*https://*.service-now.com/*https://*.servicenow.com/*https://*.force.com/*https://*.webexcce.com/*

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