Alga - AI Ticketing Assistant for MSPs

by Nine Minds LLC · nineminds.com · Tools

Established publisherManifest V3 Free

View in Chrome Web Store Data as of 18 Oct 2026

Provides suggestions for MSP tickets.

Users

+1 in 30 days

Rating

3.6 / 5

unchanged in 30 days

Ratings

0 in 30 days

Store rank

#85K

#71K among extensions

Version

0.0.0.32

updated 14 Aug 2024

Users

monthly, 3 years

Latest, 18 Oct 2026: 97 usersMove the mouse over the chart for any month

Ratings count

monthly, 3 years

Latest, 18 Oct 2026: 5 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About Alga - AI Ticketing Assistant for MSPs

Alga is a free Chrome extension that uses integrated AI to assist IT Technicians and Managed Service Providers who use ConnectWise to manage help desk service tickets. By downloading Alga, you agree to our privacy policy. Alga helps improve SLA response times and combats IT technician mental fatigue. Features: Ticket Title: Get intelligent new titles for service tickets based on their content. Summary: Receive a synopsis of the ticket's history. Categories: Ticket categories are automatically generated. Giving Advice: Get real-time advice on how to handle tickets. Writing Responses: Generate customer-ready responses with a single click. Requirements: Alga works with ConnectWise on any Windows, Mac, or Linux computer running Chrome, and supports on-prem ConnectWise users!