Zuper Connect

Zuper Connect Dialer brings your entire communication workflow directly into your browser, eliminating the need to switch between phone apps and your work tools. Key features: - Make outbound calls — dial any phone number or select from your contacts. Real-time call status and duration tracking included. - Receive inbound calls — incoming call notifications appear directly in the extension with full caller information. Accept or reject with one click. - Full call controls — mute, hold, end call, and volume controls available throughout every active call. - Warm transfer — speak with the receiving agent before completing a transfer, so you can brief them while the caller is on hold. - Cold transfer — instantly route a caller to another team member or number without a prior conversation. - Call recording — automatic call recording with pause capability, keeping a full audit trail of every interaction. - Works from any browser tab — no need to stay on a specific page; the dialer is always accessible. Zuper Connect Dialer is built on WebRTC and integrates seamlessly with Zuper Connect's existing VoIP infrastructure. A Zuper Connect subscription is required.