An extension to manage Zendesk tickets efficiently.
Users
300
+31 in 30 days
Rating
5.0 / 5
unchanged in 30 days
Ratings
2
0 in 30 days
Store rank
#54K
#45K among extensions
Version
1.5
updated 5 Nov 2024
Users
monthly, 2 years
Latest, 16 Oct 2026:300 usersMove the mouse over the chart for any month
Ratings count
monthly, 2 years
Latest, 16 Oct 2026:2 ratingsMove the mouse over the chart for any month
The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.
About Zendesk Helper
Zendesk Helper - Simplify Your Zendesk Ticket Management
Zendesk Helper is a powerful Chrome extension designed to streamline your Zendesk ticket management experience. It provides a seamless way to manage customer support tickets, stay on top of important tasks, and ensure you're always up to date without constantly refreshing your Zendesk dashboard.
Key Features:
- Auto-Refresh Zendesk Tickets: Set customizable auto-refresh intervals to ensure your Zendesk tickets are always up to date, without the need for manual refreshing. Ideal for support agents and help desk teams looking for real-time updates.
- Important Tickets with Reminders: Easily mark important tickets and set optional reminders so you never miss critical tasks. The extension will notify you with a browser notification when it's time to take action, helping you stay organized.
- Badge Notifications: Stay informed at a glance with the new badge notification feature, which displays the number of unassigned tickets directly on the extension icon. This allows you to quickly see how many new tickets need your attention, even if you're not actively working in Zendesk.
- Direct Access from Notifications: Open Zendesk tickets directly from the browser notification. Clicking on the notification takes you straight to the ticket, allowing you to take immediate action.
- Simple and Intuitive Interface: Manage your tickets efficiently with a clean, user-friendly design that integrates directly into your Zendesk workflow, making customer service and ticket management easier than ever.
Whether you're handling customer support for a small business or managing enterprise-level support requests, Zendesk Helper keeps you in control of your tickets with ease.