TypeGenie for Zendesk icon

TypeGenie for Zendesk

by True AI Ltd · typegenie.net · Workflow & Planning
Established publisherManifest V3 in_app
View in Chrome Web Store Data as of 16 Oct 2026

AI-powered writing assistant for Zendesk with advanced suggestions

Users
455
+12 in 30 days
Rating
5.0 / 5
unchanged in 30 days
Ratings
21
0 in 30 days
Store rank
#45K
#38K among extensions
Version
2.7.7
updated 10 Jun 2026

Users

monthly, 3 years
1001,5503,000Aug 2023Apr 2025Oct 2026
Latest, 16 Oct 2026: 455 usersMove the mouse over the chart for any month

Ratings count

monthly, 3 years
71523Aug 2023Apr 2025Oct 2026
Latest, 16 Oct 2026: 21 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About TypeGenie for Zendesk

A typical support team can spend up to 50% of their time typing. TypeGenie helps Zendesk teams respond faster and more consistently with a suite of AI tools built directly into the agent workflow: ➤TypeGenie Smart Sentence Suggestions AI-powered sentence suggestions as you type—context-aware and designed to keep replies on-brand. ➤MessageGenie Generate or continue a full customer-ready reply using ticket context and your instructions—insert directly into the Zendesk Composer. ➤ArticleGenie Find relevant Help Center articles and insert clean clickable links into replies in seconds. ➤TicketGenie Surface proven solutions from your historical resolved tickets to help agents resolve repeat issues quickly. ➤ToneGenie Get tone guidance and sentiment awareness to keep replies professional, clear, and empathetic. The World’s top support teams use TypeGenie to: ➤ Respond at record speed ➤ Reduce average handling time ➤ Keep every sentence on consistent brand tone START SAVING TIME, TODAY ! ➤ CLICK “ADD TO CHROME” ➤ Pick your subscription and team size to start your trial ➤ Return to Zendesk and start replying with TypeGenie For more information or a demo, visit www.typegenie.net or email support@typegenie.net.

Growth

WindowUsersChangeRatingsRating
7 days+16+3.6%00.00
30 days+12+2.7%00.00
6 months−23−4.8%00.00
1 year−14−3.0%00.00

Version history

56 versions recorded
2.7.710 Jun 2026
2.7.69 Jun 2026
2.7.59 Apr 2026
2.7.33 Apr 2026
2.7.127 Feb 2026
2.7.022 Feb 2026
2.6.820 Jan 2026
2.6.719 Jan 2026

Details

Category
Workflow & Planning
First seen
6 May 2020
Size
83 KB
Languages
en
Pricing
in_app
Privacy policy
typegenie.net
Extension ID
nfobgnbegdmblmlicigodlmaicopjmjb

Permissions and risk

Moderate riskimpact 2, likelihood 2
Permissions
storageidentityactiveTabscriptingwebNavigation
Site access
https://*.zendesk.com/*https://typegenie.net/*https://www.typegenie.net/*https://dashboard.typegenie.net/*https://api.typegenie.net/*

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