TXTImpact Unified Inbox – Business Texting

Send and manage business SMS,MMS, Whatsapp and RCS messages directly from your browser with TXTImpact Unified Inbox Chrome Extension. Send 1-to-1 and Mass texts, manage conversations, organize contacts, and communicate with customers and teams from one unified inbox. TXTImpact Unified Inbox opens your business messaging inbox in a Chrome side panel, so you can read and reply to customers without switching tabs or losing your place. WHAT YOU CAN DO • Read and reply to conversations in real time from any tab • Send SMS, MMS,Whatsapp and RCS messages, including images and file attachments • Preview RCS rich cards and carousels before sending • Insert saved media templates for common replies • Look up contacts and start new conversations from the side panel • Send messages to multiple recipients with the bulk SMS composer • Manage customer conversations from one unified messaging inbox WHY A SIDE PANEL The side panel opens beside the page you're already viewing and stays available as you move between tabs. Answer a customer while viewing their order, ticket, account, or other information without switching between windows or losing your place. SUPPORTED MESSAGING TXTImpact Unified Inbox supports: • SMS • MMS • RCS • WhatsApp REQUIREMENTS You need an active TXTImpact account to sign in. The extension is a companion to your existing TXTImpact account and is not a standalone messaging service. If you don't have a TXTImpact account yet, visit www.txtimpact.com. PERMISSIONS • Storage — Keeps you signed in between sessions so you don't have to re-enter your credentials every time the panel opens. • Side panel — Opens the TXTImpact Unified Inbox beside the current page. • Access to api.txtimpact.com — Connects the extension to your TXTImpact account, where your messages and contacts are stored. The extension does not read, modify, or collect data from the websites you visit. SUPPORT Questions or issues: support@wire2air.com