Twilio Odoo Softphone – Contacts, Click-to-Call & Auto Dialer

Turn your browser into a business calling workspace that works alongside your CRM. This extension lets you make and receive calls, send SMS, manage contacts, and keep your communication organized without switching between multiple applications. It connects with your existing phone service and CRM through secure APIs, helping your team work more efficiently. Features • Make and receive browser-based calls. • Send and receive SMS from the extension. • Click any phone number on supported websites to start a call. • Import and synchronize contacts from your CRM. • Automatically save call activities and notes. • View call history and recordings when available. • Export call history for reporting. • Built-in dial pad with common in-call controls including mute, hold, transfer, and keypad. • Side panel interface that keeps the dialer available while you continue working. Compatibility Supports Odoo Community, Enterprise, Odoo.sh, and Odoo Online deployments using supported API endpoints. Getting Started Install the extension. Allow microphone access. Connect your phone service account. Configure your CRM API settings. Sync your contacts and begin making calls. Privacy Configuration is stored locally in your browser. The extension communicates only with your configured communication provider and your own CRM endpoints. No customer information is shared with any unrelated third-party service. Support For setup assistance or technical support, contact: developer.lifetips@gmail.com This extension is an independent integration and is not affiliated with or endorsed by any third-party platform or service.