Twilio Softphone is a powerful tool with Auto Dialer, Power Dialer, and SMS, fully synced with CRM, Call History
Users
900
+75 in 30 days
Rating
4.8 / 5
+0.01 in 30 days
Ratings
22
+1 in 30 days
Store rank
#33K
#28K among extensions
Version
1.244
updated 14 Oct 2026
Users
monthly, 11 months
Latest, 15 Oct 2026:900 usersMove the mouse over the chart for any month
Ratings count
monthly, 11 months
Latest, 15 Oct 2026:22 ratingsMove the mouse over the chart for any month
The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.
About Twilio Auto Dialer & Softphone – CRM, Click-to-Call, SMS & Call History
Twilio Softphone for Chrome – Auto Dialer, Click-to-Call, SMS & Call Logs
Turn your Chrome browser into a business phone system using your Twilio account. Make and receive calls, send SMS, click-to-call phone numbers, use an auto dialer, and manage your communication directly from your browser.
Sync call activity with your CRM using Zoho, GoHighLevel, or custom webhooks.
No PBX, server, or additional desktop software required.
🚀 Key Features
📞 Softphone & Click-to-Call
* Make outbound calls using your business phone number
* Receive incoming calls directly in Chrome
* Click-to-call phone numbers from websites
* Browser-based WebRTC calling
* Real-time call status and duration
* Mute, hold, and call controls
🎯 Auto Dialer & Power Dialer
* Automatically dial contacts from your list
* Reduce manual dialing
* Speed up sales and follow-up calls
* Improve agent productivity
* Ideal for sales and customer support teams
💬 SMS Messaging
* Send and receive SMS messages
* View SMS conversation history
* Track message delivery status
* Use quick replies
* Manage customer communication from Chrome
📊 Call Logs & Reports
* Track inbound and outbound calls
* View detailed call records and timestamps
* Track SMS activity
* Maintain communication history
* Search and filter call records
* Review recent customer interactions
* Monitor call activity and agent productivity
🔗 CRM & Webhook Integration
* Sync calls with Zoho CRM
* Connect with GoHighLevel
* Send call events through custom webhooks
* Integrate communication activity with your existing workflow
* Build custom CRM and automation workflows
🔐 Secure Account Connection
Connect your own Twilio account using:
* Twilio Account SID
* Twilio Auth Token
Your credentials are stored locally in Chrome.
Privacy First
* No backend server required
* No analytics tracking
* No data sharing
* Local browser storage
* Your account remains under your control
⚡ Why Use This Softphone?
* Quick setup
* No monthly subscription for the extension
* Lightweight Chrome extension
* Browser-based calling
* Calling, SMS, auto dialing, and call history in one place
* Designed for businesses, sales teams, support teams, and developers
💼 Ideal For
Sales Teams
* Click-to-call leads
* Auto-dial prospects
* Follow up with SMS
* Track customer interactions
Customer Support
* Handle incoming calls
* Manage customer conversations
* Send follow-up messages
* Review communication history
Developers
* Test calling and messaging workflows
* Work with Twilio APIs
* Test webhooks
* Prototype communication applications
Startups & Small Businesses
* Browser-based business phone system
* Customer communication
* Remote team calling
* Lead follow-up
🌎 Popular Use Cases
* Click-to-call
* Browser-based softphone
* Sales auto dialer
* SMS follow-ups
* Customer support
* Appointment reminders
* Lead management
* Remote call centers
* Business communication
* API and webhook testing
🛠️ How It Works
1. Install the extension
2. Connect your Twilio account
3. Configure your phone number
4. Start making calls and sending SMS
5. View calls and messages in your communication history
No PBX or complicated installation required.
💰 Pricing
* Extension: Freemium + in-app purchase
* New users: 100 calls included
* Twilio usage: Standard Twilio pay-as-you-go rates apply
* No hidden fees
* No mandatory monthly subscription
Start calling, texting, auto-dialing, and managing customer communication directly from Chrome.
Growth
Window
Users
Change
Ratings
Rating
7 days
0
+0.0%
+1
+0.01
30 days
+75
+9.1%
+1
+0.01
6 months
+564
+167.9%
+17
−0.18
Chrome Web Store search rankings
Where Twilio Auto Dialer & Softphone – CRM, Click-to-Call, SMS & Call History appears when people search the store, with the 30 day change