TorchTiger Engineer

Understand how your ServiceNow instance really works — then change it safely. TorchTiger Engineer is a Chrome and Edge extension that answers how your instance actually works — the business rules, scripts, flows and ACLs already there — then makes edits only through a plan you approve first. It's powered by Claude and runs on your own key. It rides your existing signed-in ServiceNow session and works within your own permissions, so there's no ServiceNow password to enter and no platform plugin to install. Nothing routes through TorchTiger, and your Anthropic key stays encrypted on your own machine under a passphrase only you know. HOW IT WORKS 1. It runs right alongside ServiceNow Install the free extension and connect your own Anthropic key. A chat panel opens on any instance page, riding your signed-in session — no plugin, no credentials. 2. Ask anything about your instance Ask in plain English. It searches business rules, client scripts, script includes, UI policies, and flows, then traces how they connect. 3. Nothing changes without your say-so Write mode is off by default and stays read-only until you turn it on. Then it proposes a plan first — nothing is created, updated, or deleted until you click Approve. On production it switches off completely: no chat, no reads, no writes. It stays off on any instance it can't confirm is non-production. 4. Every change, tracked The change log records every change it makes, grouped by update set, so you always know what was created, updated, or deleted. 5. Undo with confidence Select a logged change and undo it: TorchTiger Engineer reverses it from what it saved at the time, through ServiceNow's Table API, after you approve. Updates, new records, and deletions all revert. 6. Work app by app An app bar shows the ServiceNow app you're working in: the whole instance, until you pick an app or take the one the page you're on belongs to. Answers, plans and changes stay in that app. When a change can't be made here, you get a write-up for the person who can make it. 7. Commit and publish For an app you develop on your instance, review the changes that aren't in Git yet. Then commit them, publish a version to your company's app repository, or both. Nothing runs until you click. 8. Check Store readiness Before you submit an app to the ServiceNow Store, run 15 checks drawn from the Store certification self-test and ServiceNow's scan checks. You get a score, the checks that block submission, and a fix for each finding. The checks run in your browser, on your app's records. It doesn't replace ServiceNow's certification review. Store readiness can show an optional link to XpertApps, paid app-development help for ServiceNow from QuoDroid, TorchTiger's maker; you can hide it in Settings. POWERED BY CLAUDE Free, and nothing to sign up for: paste an API key from the Claude Console once, and requests go straight from your browser to your own Anthropic account. No TorchTiger server is involved — we never see your key or your data. You pay Anthropic directly for your usage. (Claude Pro/Max subscription tokens aren't supported: Anthropic doesn't allow third-party tools to use them.) TEAM PLAN: COMING SOON A Team plan, with seats, shared rules and a shared change log, is on the way. Details: https://torchtiger.com/pricing.html REQUIREMENTS - Google Chrome or Microsoft Edge - A ServiceNow instance you can sign in to (a personal developer instance works great) - Your own Anthropic API key from the Claude Console (pay-as-you-go) SET-UP GUIDE AND DEMO VIDEOS https://torchtiger.com/get-started.html Powered by Claude (Anthropic). TorchTiger Engineer is independent of ServiceNow, Inc. and of Anthropic, PBC. ServiceNow is a trademark of ServiceNow, Inc., and Claude is a trademark of Anthropic, PBC.