Student Success — Case Companion

by yevgeniy.palomino · Workflow & Planning

Manifest V3 Free

View in Chrome Web Store Data as of 15 Oct 2026

Shows the Student Success AI case analysis and draft reply on Upskilled Salesforce cases, with one-click reply and feedback.

Users

−1 in 30 days

Rating

0.0 / 5

unchanged in 30 days

Ratings

0 in 30 days

Store rank

#360K

#273K among extensions

Version

0.2.8

updated 14 Aug 2026

Users

monthly, 2 months

Latest, 15 Oct 2026: 2 usersMove the mouse over the chart for any month

Ratings count

monthly, 2 months

Latest, 15 Oct 2026: 0 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About Student Success — Case Companion

Upskilled-internal tool for Student Success agents. On Salesforce cases that have been analysed by the Student Success portal, the extension shows a small panel with the AI's case summary, suggested actions, and an editable draft reply. One click opens Salesforce's own email reply (Lightning or Classic) pre-filled with the draft, always above the quoted thread. A 👍/👎 rating flows back into the portal's feedback queue so analysis quality is tracked where the team already reviews it. Requires an Upskilled staff session on one.upskilled.edu.au — the extension is inert for anyone else and collects nothing. Works only on Upskilled's own Salesforce org domains.