SoftTrain Cloud Call Recording Controller icon

SoftTrain Cloud Call Recording Controller

by SoftTrain Cloud Ltd · softtrain.co.uk · Workflow & Planning
Established publisherManifest V3 Free
View in Chrome Web Store Data as of 16 Oct 2026

Extension allowing call recordings to be paused and resumed

Users
267
+9 in 30 days
Rating
0.0 / 5
unchanged in 30 days
Ratings
0
0 in 30 days
Store rank
#57K
#48K among extensions
Version
1.3.2
updated 23 Mar 2026

Users

monthly, 3 years
0138275Aug 2023Apr 2025Oct 2026
Latest, 16 Oct 2026: 267 usersMove the mouse over the chart for any month

Ratings count

monthly, 3 years
001Aug 2023Apr 2025Oct 2026
Latest, 16 Oct 2026: 0 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About SoftTrain Cloud Call Recording Controller

This Chrome Extension allows call recordings to be automatically paused when the end-user inputs sensitive data into a form on a web page, whether that is credit card details when making a payment or customer information that needs to be kept secure. Once the user has finished entering the information, the call recording resumes again. - Version History V1.3.2 - Added Sip identifier for call reason loggins V1.3.1 - Amended timeout for Call Reasons V1.3.0 - Shared code observer support V1.2.8 - New Post-Call Actions client support V1.2.7 - Removed Download feature V1.2.6 - Added latest Trust Payments urls V1.2.5 - Added Stripe dashboard payment option V1.2.4 - Multiple domain client added V1.2.3 - Added Sage Opayo V1.2.2 - Added Moneris payment gateway V1.2.1 - Added option to exclude Call Reasons for internal and/or unanswered calls V1.2.0 - Added dynamic timeout and acceptComments variable for Call Reasons V1.1.9 - Added more logging to identify calls for Call Reasons V1.1.8 - Fix for adding channel and destination for Call Reasons V1.1.7 - Added support for Worldpay. Fixed an issue with Call Reasons stylesheet V1.1.6 - Added support for Call Reasons V1.1.5 - Added Trust Payments gateway V1.1.4 - Fix for braintreegateway to allow multi-version

Growth

WindowUsersChangeRatingsRating
7 days0+0.0%00.00
30 days+9+3.5%00.00
6 months+2+0.8%00.00
1 year+33+14.1%00.00

Chrome Web Store search rankings

Where SoftTrain Cloud Call Recording Controller appears when people search the store, with the 30 day change
Search phrasePosition30 days
reason#26−5

Version history

19 versions recorded
1.3.223 Mar 2026
1.3.114 Jan 2026
1.3.023 Dec 2025
1.2.814 Dec 2025
1.2.77 Nov 2025
1.2.518 Oct 2025
1.2.417 May 2025
1.2.313 Mar 2025

Details

Category
Workflow & Planning
First seen
15 Mar 2023
Size
110 KB
Languages
en-GB
Pricing
Free
Support
softtrain.co.uk
Extension ID
knhdnpgllndipeninfjmgphmbffkfcfp

Permissions and risk

Moderate riskimpact 2, likelihood 2
Permissions
storagenotifications
Site access
https://*.wildixin.com/https://localhost:44380/*https://crm-dev.softtrain.co.uk/Extension/*https://crm-preprod.softtrain.co.uk/ExtCRC/*https://crm.softtrain.co.uk/ExtCRC/*

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