Rideshare Connect

Rideshare Connect helps teams book, manage, and bill rides ordered through rideshare platforms. It is built for organizations that arrange transportation for other people — including hospitals, independent living communities, senior living communities, nonprofits, care teams, and local transportation programs. Instead of keeping rider details, payment notes, trip records, phone calls, and dispatch steps in separate places, Rideshare Connect gives teams a cleaner way to manage the ride process from one workflow. Teams can use Rideshare Connect to look up rider information, communicate with riders, manage call intake, organize dispatcher workflows, support ride ordering, track trip records, and handle billing details without relying on scattered tools or manual notes. Rideshare Connect is supported by trusted partners including Lyft and PayPal, helping us deliver dependable transportation and payment workflows for the organizations we serve. For organizations that do not want to manage every ride themselves, Rideshare Connect can also provide in-house dispatcher support and live operational support. Rideshare Connect is for any team that coordinates rideshare transportation and needs a simpler way to manage riders, calls, rides, payments, and daily dispatch operations.