Draft AI replies to guest reviews on Google Business Profile, Booking.com, Expedia and Tripadvisor. Edit, then post yourself.
Users
39
+34 in 30 days
Rating
5.0 / 5
+5.00 in 30 days
Ratings
10
+10 in 30 days
Store rank
#120K
#100K among extensions
Version
0.7.39
updated 13 Oct 2026
Users
monthly, 1 months
Latest, 18 Oct 2026:39 usersMove the mouse over the chart for any month
Ratings count
monthly, 1 months
Latest, 18 Oct 2026:10 ratingsMove the mouse over the chart for any month
The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.
About Review Reply - Smart AI Responses
Reply to hotel reviews on Google Business Profile, Booking.com, Expedia
Partner Central, and Tripadvisor for Business without leaving the page.
Review Reply adds an RR button beside the platform's own Reply or Respond
action. Click a guest review, and the extension drafts a context-aware
response in your chosen language and tone. Review it, edit it, run Truth
Check guidance, then post through the platform's native reply form -- you
always make the final click.
Main features
- One-click AI drafts for the guest review you select
- Three tones: Professional, Friendly, Casual
- Reply language set per response -- matched automatically to the review,
or picked from 29 languages
- Truth Check guidance that flags claims the review text does not support
- Your choice of a Chrome side panel, a compact toolbar popup, or an
in-page card
- Light, Dark, and Black appearances for the panel and the in-page card
Where it works
- Booking.com Extranet
- Expedia Partner Central
- Google Business Profile
- Tripadvisor for Business
Built for hotel and accommodation teams who answer reviews across those
four review-management platforms. The extension stays inactive on unrelated
pages and fails closed when it cannot verify a supported review surface.
Reviews RR cannot read in the page -- Chrome Web Store reviews, for example
-- are pasted into the panel's review box and drafted the same way, with the
optional rating and reviewer name typed in beside them. That box is shown
directly on any page RR does not support; on a supported review page it
waits behind a "Paste a review instead" control in the "No review selected"
section, so the RR button flow is unchanged. A pasted draft can be edited,
Truth Checked, and regenerated like a page draft. Chrome does not allow any
extension to script the Web Store, so that path drafts only: the reply is
copied out and pasted into the review's own reply box by hand, the panel
says so, and the extension never posts it.
An RR account is required. Clicking the extension's login button starts a
ten-minute pairing request bound to the tab the extension opens. After
sign-in or signup, RR activates a private extension-session credential
without copy and paste. The connection lasts 30 days and can be renewed
through the same pairing flow. Reply generation is subject to the limits
and pricing of the user's RR plan. The extension sends only the review
content deliberately selected or pasted through an RR action, the available
or typed reviewer name and rating, selected reply settings, and a platform
label -- the review host, or "manual" for a pasted review -- to the
Reputation Systems API when the user requests a reply. It does not sell
data or use it for advertising.
Growth
Window
Users
Change
Ratings
Rating
7 days
+9
+30.0%
0
0.00
30 days
+34
+680.0%
+10
+5.00
Chrome Web Store search rankings
Where Review Reply - Smart AI Responses appears when people search the store, with the 30 day change
https://rr-api.reputationsystems.ai/*https://admin.booking.com/*https://apps.expediapartnercentral.com/*https://google.com/*https://www.google.com/*https://business.google.com/*https://tripadvisor.com/*https://www.tripadvisor.com/*https://tripadvisor.in/*https://www.tripadvisor.in/*and 20 more
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