Highlights Zendesk tickets from designated organizations with colors in Agents Workspace.
Users
21
+16 in 30 days
Rating
5.0 / 5
+5.00 in 30 days
Ratings
2
+2 in 30 days
Store rank
#147K
#123K among extensions
Version
1.3.0
updated 24 Sep 2026
Users
monthly, 2 months
Latest, 16 Oct 2026:21 usersMove the mouse over the chart for any month
Ratings count
monthly, 2 months
Latest, 16 Oct 2026:2 ratingsMove the mouse over the chart for any month
The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.
About Red Tickets
Red Tickets is a Chrome extension for Zendesk Agent Workspace that automatically highlights tickets from priority organizations with a red left border in Zendesk ticket views. When a ticket belongs to a designated organization, support agents instantly see a red visual cue on the ticket row without needing to open the ticket. The target organizations are fully configurable via the extension settings. Designed for Harri's support team to ensure priority client tickets are never missed.