Converts textual date times into status coloured icons with relative remaining time.
The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.
About Performset (Zendesk) - Next SLA Breach
This plug-in has been specifically designed and provided for Cloudset customers only, running Performset on Zendesk Support.
Performset is an advanced SLA/OLA Management solution for Zendesk.
The plug-in is designed to represent the Next SLA Breach data in a pill format that matches Zendesk native rendition.
The following two custom fields should be included on your Zendesk View:
- SLA Next Event Time
- SLA Next Event Timestamp
Timezone adjustments for agents is set using the Chrome Plugin Options capability.
Growth
| Window | Users | Change | Ratings | Rating |
| 7 days | +7 | +3.5% | 0 | 0.00 |
| 30 days | −5 | −2.4% | 0 | 0.00 |
| 6 months | −4 | −1.9% | 0 | 0.00 |
| 1 year | −39 | −15.9% | 0 | 0.00 |
Chrome Web Store search rankings
Where Performset (Zendesk) - Next SLA Breach appears when people search the store, with the 30 day change
| Search phrase | Position | 30 days |
| plug | #56 | new |
Version history
3 versions recorded
1.221 Aug 2024
1.129 Mar 2023
1.03 Aug 2022