OneGlass Extension

This is version 6.0.53 PROD uploaded on 20/09/2026. This application provides valuable features for a Sales, Service or Customer Success agent. One of the main benefits of using this application is the ease in which insights can be captured from customer interactions. The application provides a single presentation and interaction layer to access the CRM. Over time, it also aggregates insights and presents them to the agent for improved customer interactions. Other features include: - Integrated click-to-call - Efficient tracking for follow-ups - Goal tracking and measuring against team performance - Easy access to links and document that are helpful for the agent in their day-to-day tasks. - Capturing outcome of customer interactions. - Summary of daily activity performed.