MSP Heartbeat

Running an MSP means watching everyone else's systems all day. MSP Heartbeat watches yours. It's a quiet Chrome companion for MSP owners and managers. It helps you notice when you're wearing down, see what's going well, and reach out to your peer group before things get heavy. It's a bridge to people, not a replacement for them. HOW IT WORKS • A ten-second check-in at the end of each working day: score your day from 1 to 5, add a tag or a one-line note if you like. • Stretch reminders when you've been going for an hour or more without a break, and a wind-down reminder if you're still at it an hour after your usual finish. There's always tomorrow. • A weekly review with your days at a glance: active hours, finish times, after-hours time and how your scores tracked. • Weekly wins for looking after yourself: home on time, taking breaks, a weekend off. No streaks to lose, no guilt, and it never rewards working more. • After a heavy few days, a gentle nudge to reach out to your pod captain or your pod, with a message drafted and ready to send in Microsoft Teams. You always press send yourself. PICK A VOICE THAT WORKS FOR YOU Your reminders can be Gentle, Direct or Humorous, or come from Mum, Tiger mum, Your mate or Glinda. Or make your own: describe a voice ("my old footy coach, calls me champ") and let AI write it, write it yourself, or import one a mate shared. After a rough day, everything goes gentle for a few days, whatever you picked. OPTIONAL: CLAUDE Add your own Anthropic Claude API key for a short chat after your check-in, a written weekly reflection, help drafting messages, and one-click voice creation. Without a key, everything else works just the same. PRIVATE BY DESIGN • Everything is stored in your browser. There's no account, no server, no analytics and no tracking. • It counts active minutes and how often you switch tabs. It never sees which websites you visit, page titles, page content or your browsing history. • Nothing goes to your captain or pod unless you send it yourself. • With a Claude key, only daily numbers, scores, tags, your first name and (if you choose) your notes go to Anthropic, and nothing else. • Export or delete all your data at any time. IF THINGS GET HARD If a check-in or note suggests you're really struggling, MSP Heartbeat shows Australian support services: Lifeline (13 11 14), Beyond Blue and MensLine, plus 000 in an emergency. MSP Heartbeat isn't a medical or mental health service and isn't a substitute for professional help or the people in your life. FREE, AND STAYING FREE Please don't donate to us. If it helps, the Donate tab points you to Beyond Blue, R U OK? and Black Dog Institute instead.