Genesys Secure Pause icon

Genesys Secure Pause

by richa14nov · racubetech.com · Communication
Established publisherManifest V3 in_app
View in Chrome Web Store Data as of 15 Oct 2026

Auto Secure Pause Genesys ACD calls when needed.

Users
7
−2 in 30 days
Rating
0.0 / 5
unchanged in 30 days
Ratings
0
0 in 30 days
Store rank
#221K
#185K among extensions
Version
2.3.3
updated 9 Jul 2026

Users

monthly, 9 months
048Jan 2026Jun 2026Oct 2026
Latest, 15 Oct 2026: 7 usersMove the mouse over the chart for any month

Ratings count

monthly, 9 months
001Jan 2026Jun 2026Oct 2026
Latest, 15 Oct 2026: 0 ratingsMove the mouse over the chart for any month

The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.

About Genesys Secure Pause

RAautoPause is a customized tool that automatically invokes and starts secure pause functionality in Genesys Cloud during an active ACD call, without Agent intervention, based on a triggered event. This event can be invoked from various scenarios, such as 1. Navigating to Web Page 2. A value popped up in the screen pop 3. Customizable based on the specific requirement (Requires a custom Solution)

Growth

WindowUsersChangeRatingsRating
7 days0+0.0%00.00
30 days−2−22.2%00.00
6 months+5+250.0%00.00

Version history

4 versions recorded
2.3.39 Jul 2026
2.3.212 Feb 2026
2.3.119 Jan 2026
2.3.012 Jan 2026

Details

Category
Communication
First seen
12 Jan 2026
Size
35 KB
Languages
en-US
Pricing
in_app
Privacy policy
racubetech.com
Support
racubetech.com
Extension ID
dbhaemjjdojidbkljijlcnehfmchlaeo

Permissions and risk

Moderate riskimpact 2, likelihood 2
Permissions
storageidentitytabs
Site access
http://127.0.0.1:7000/*http://localhost:7000/*https://login.usw2.pure.cloud/*https://apps.usw2.pure.cloud/*https://api.usw2.pure.cloud/*

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