CadenceCX

Streamline your customer experience operations with CadenceCX's integrated sidepanel extension. **Requires a CadenceCX subscription Instant Capture Without Context Switching Capture tasks, customer insights, voice-of-customer feedback, and account notes directly from any webpage. Eliminate workflow disruption and maintain focus while gathering critical customer intelligence. Integrated Task Management AI meeting summaries Quick task capture with due dates and project assignments View agenda and upcoming tasks within the sidepanel Complete tasks with undo functionality Automatic synchronization with your CadenceCX dashboard Customer Intelligence Collection Capture wisdom and insights while reviewing customer touchpoints Document VoC feedback from support channels, reviews, or social platforms Add contextual account notes during research or customer interactions Real-time data synchronization with your primary CadenceCX workspace Enhanced Meeting Productivity Meeting notes with automatic save functionality Intelligent meeting selection with auto-selection of next scheduled meeting Direct Google Meet access from sidepanel interface Persistent draft storage across browser sessions Enterprise-Grade Integration Chrome sidepanel architecture ensures consistent accessibility Secure authentication using existing CadenceCX credentials Real-time synchronization enables immediate team visibility Customizable capture workflows and preference settings Designed specifically for customer success leaders, account management teams, support organizations, and customer experience professionals who require seamless insight capture without workflow interruption. Security and Privacy: All data is synchronized securely with your CadenceCX workspace. The extension accesses only content you explicitly select for capture. signup for CadenceCX today at cadencecx.com What's New in 1.0.1 Smarter Right-Click Capture Right-clicking selected text now shows a typed submenu — choose exactly where to send it: Task, Wisdom, Voice of Customer, Account Note, Win, or Opportunity. The extension opens directly to the correct form with your text pre-filled. Wins & Opportunities You can now capture Wins and Opportunities directly from the extension, with the same fields available in the main CadenceCX app. Both types are also available as the Default Capture type in Settings. Meeting Agenda Editing The Meeting Notes tab now includes a full Agenda field alongside Notes. Your existing meeting agenda loads automatically when you select a meeting, and both fields auto-save and sync to CadenceCX. Reliability Improvements Fixed an issue where sign-in via the extension would complete successfully but not log you into the side panel. Authentication is now more reliable across all sign-in scenarios. v1.0.4 — Bug fix for historical meetings not displaying in some cases v1.0.3 — AI meeting summaries (generates & syncs to main app), dark mode overhaul, auth window auto-close, fixed extension sign-out issues, and many more UX improvements v1.0.2 — Plans integration, quick task capture in meeting notes, new branded logo, security hardening, and many more UX improvements