Generate on-brand AI customer-support replies in Zendesk, Intercom, Freshdesk & HelpScout. Knowledge base, sentiment, CSAT & more.
Users
3
0 in 30 days
Rating
0.0 / 5
unchanged in 30 days
Ratings
0
0 in 30 days
Store rank
#301K
#244K among extensions
Version
1.1.0
updated 15 Jun 2026
Users
monthly, 5 months
Latest, 15 Oct 2026:3 usersMove the mouse over the chart for any month
Ratings count
monthly, 5 months
Latest, 15 Oct 2026:0 ratingsMove the mouse over the chart for any month
The Chrome Web Store rounds user counts down to the leading digit, so the user line moves in steps. The ratings count is exact and is the better signal of real adoption.
About AI Support Script Builder
AI Support Script Builder helps customer-support agents write on-brand, policy-compliant replies in seconds - without leaving Zendesk, Intercom, Freshdesk, or HelpScout.
HOW IT WORKS
1. Open any ticket in a supported helpdesk
2. Click the floating button - the extension reads the ticket
3. Pick a tone and brand voice
4. Generate - Claude AI writes a complete, ready-to-send reply
5. Copy or insert it into your reply box
FREE - generous, no account needed
- 10 scripts per day
- 3 brand voice templates
- 3 tones and 7 languages
- All 4 platforms, manual context fallback, copy and insert
PRO - $3.99/mo (or $39.99/yr) - 7-day free trial
Everything in Free, plus:
- Unlimited scripts
- Knowledge base: replies grounded in your own FAQs and policies (RAG)
- Customer sentiment detection plus escalation-risk alerts
- Predicted CSAT score for every reply
- 3 reply variations on demand
- Auto language detection plus 30 languages
ULTRA - $5.99/mo (or $59.99/yr) - 7-day free trial
Everything in Pro, plus:
- Smarter Claude Sonnet model
- Custom style training: the AI mimics your own writing
- Snippet library with {{tokens}}
- Agent analytics and time-saved
- Priority support
Lifetime licenses also available (Pro $79.99, Ultra $119.99).
REQUIREMENTS
An Anthropic Claude API key (free credits at console.anthropic.com).
PRIVACY
- Your Claude API key and license key are stored locally in your browser.
- Ticket content is sent only to Anthropic's API to generate replies.
- Your license key is sent only to Freemius (our payment processor) to verify your subscription.
- No tracking, no analytics servers. Full policy: https://excesspronet.com/privacy-policy/
Payments and trials are securely handled by Freemius (Merchant of Record).
Built and maintained by Excess Pro Net LLC.